Qualified Homecare Staff

Rest assured that every person who works with BrightStar meets the highest standards. We thoroughly screen everyone who works with us, from personal care attendants to certified nurse aides. BrightStar conducts comprehensive background checks and drug screens for each person. Additionally, each person is interviewed in person and we check at least two references. BrightStar caregivers are bonded and have workers' compensation coverage.

When attempting to find homecare for a loved one, many families miss some of the details because they are typically overwhelmed. We can help families through this process. 

Our experienced staff includes Certified Nurse Aides (CNA), home health aides, companions, and live-in personal care attendants who are English-speaking, well groomed, and professional. They are available when you need them: daily, weekly, full-time, part-time. 24 hours a day, 7 days a week for any and all senior, child, or newborn care.

Registered Nurses (RNs) and Licensed Practical Nurses (LPNs) who are qualified to administer medications and perform certain medical procedures are available on an as-needed basis and around the clock.

As each caregiving situation is unique, the personality of each caregiver needs to be matched with each client. If at any time the client feels uncomfortable with their caregiver, we will happily make a change. Our clients' needs always come first.

Your Assurance of Qualified Staffing Support

BrightStar Healthcare ensures the skills and qualifications of its field staff employees by adhering to rigorous standards of assessment and evaluation. These processes and procedures apply not only during the hiring process, but throughout each individual's employment with BrightStar Healthcare. This kind of attention ensures that our customers receive high-caliber professional support. Every BrightStar team member must satisfy a comprehensive list of qualifications and assessment processes before they are allowed to work with any of our clients.

View our Qualifications Assessment Checklist to see a comprehensive list of the qualification and assessment processes all employees must complete before they are assigned to your workplace to serve your staffing needs.

Professional Standards & Qualifications

Because BrightStar is dedicated to the highest standards, we are very selective in choosing our health care professionals. Each prospective candidate shall be required to meet the following qualifications as well as demonstrate their knowledge in each individual specialty. BrightStar Healthcare staff performs an in-depth interview with all candidates to determine skills and experience for appropriate placement.

• One year current experience.
• Criminal Background checks and drug testing are performed for all employees.
• All BrightStar Healthcare employees who are required by state law or regulation to hold a license or certificate must hold a license/certificate valid in the state of employment.
• We verify all licenses and certificates to determine that they are valid and are in good standing.
• Reference checks are performed for the last 2 years of employment. References will be completed before candidate is assigned.
• Yearly physical examination, including negative Tuberculosis screening, is required and documented prior to placement. BrightStar Healthcare complies with all state health screening requirements.
• Proof of hepatitis vaccination or declination. Hepatitis B vaccination is offered to all employees at no cost.
• Bloodborne pathogens training is given to all employees during orientation and as stated by OSHA guidelines.
• Candidates for employment must maintain current cardio-pulmonary resuscitation (CPR) certification.
• Rigorous attendance standards enforced through employee point system.
• Zero tolerance for no-call no-shows.
• Attendance policy, policy & procedures and job description on file.
• Adherence to facilities requirements regarding CPR certification, physical exams, documentation of Rubella / Rubeola immunity, drug screening and varicella immunity.
• Professional attire / color photo ID badge.

BrightStar Healthcare employees are given in-office orientation regarding BrightStar Healthcare policies and procedures, as well as an orientation session prior to beginning employment at a client facility. In-office orientation includes, but is not limited to:

• Elder Abuse Training
• Lifting and Wheelchair Safety
• HIPAA Training
• Bloodborne Pathogen Training
• Time slip and payroll procedures
• Benefits procedures
• EEOC policy
• Sexual Harassment Zero Tolerance policy
• Procedures to follow when injured on the job
• Satisfactory completion of Clinical Skills Test

BrightStar Healthcare conducts an Employee Performance Review that includes client input, at the following intervals:

• One week after placement at a client site
• Once every quarter thereafter
• At the end of each assignment

BrightStar Healthcare staff intermittently performs on-site employee reviews. Continuing education credits are documented in employee's record, and the importance is stressed by BrightStar Healthcare. BrightStar Healthcare assists the facility in any regulations to which they must comply for contingent staffing.